Official steps to show off Discover My iPhone Activation Lock are documented by Apple at https://help.apple.com/en-us/HT201441
In a nutshell, the varied methods to take away iCloud Activation Lock embody:
- Apple will take away the lock if they will confirm the unique purchaser is requesting the motion.
- Self-service removing for those who can authenticate because the iCloud account that positioned the lock on that machine.
- Enterprise utilizing DEP can typically use their MDM to take away the lock as a self-service motion while not having Apple to be concerned.
For shoppers, you’ll probably must make an appointment at an Apple Retailer and supply the Genius on-hand proof of buy (to indicate you are the licensed proprietor) together with proof of id and they’re going to reset Activation Lock, providing you with entry to the machine.
For companies, it relies upon if you’re enrolled in DEP – Apple’s System Enrollment Program or simply wish to present copies of the unique buy itemizing serial numbers to confirm possession.
In case you purchased the machine second hand, stole it, discovered it or got here to own the machine in some way aside from shopping for it from Apple straight, then you’ll in all probability want the unique proprietor to indicate proof of buy, and so on. They may then switch the machine to your account or just disable Activation Lock.
The one self-service technique to take away the lock if you cannot kind your password into the machine itself is to authenticate at https://icloud.com and take away the activation lock when the machine is just not related to the web.
