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Some iCloud usersare having bother syncing with iCloud Drive, Images, and backup add after updating to iOS 16.3, and all of it appears associated to a scarcity of two-factor authentication.
In posts to Apple’s assist boards and to Reddit, in addition to for one reader who contacted AppleInsider, it appears there is a matter for some customers making an attempt to work together with iCloud. The situations observe the replace to iOS 16.3 which made safety adjustments to allow bodily safety keys for use to safe accounts, in addition to increasing Superior Information Safety outdoors of the U.S.
The experiences by customers clarify that they see a message studying “An Surprising Error Occurred. Please strive once more later” after making an attempt to allow beforehand lively and practical options, which were turned off post-update. These options embody iCloud Drive and iCloud Backup, amongst others.
A typical thread all through person experiences is that two-factor authentication is not enabled usually. In some situations, follow-up experiences point out that enabling two-factor authentication to the Apple ID could be a workaround, however not everybody needs to allow that safety characteristic on their account.
There are additionally a number of experiences the place customers are having the identical problem however have already got two-factor authentication enabled, so there’s a risk that it might be as a result of one thing else.
In response to Apple’s iCloud information safety overview, “All new Apple IDs require two-factor authentication” to be enabled on an account, and that it’s also required for numerous different ecosystem options, corresponding to end-to-end encryption.
Apple rolled out Superior Information Safety within the U.S. in December 2022, which provides end-to-end encryption to iCloud Drive, machine and Messages backups, Images, and different parts. The characteristic was expanded to different nations on January 23.
It additionally seems that some customers have tried to get assist from Apple’s assist, and it appears Apple is conscious that there’s something taking place with the system.
