Sam Zheng, CEO and Co-Founding father of DeepHow, spearheads a quickly evolving startup, backed by esteemed buyers. DeepHow revolutionizes expert workforce coaching with an progressive, AI-powered, video-centric information capturing and switch platform.
Previous to DeepHow, Sam devoted over a decade to Siemens, driving digital innovation throughout varied industries. His noteworthy tasks, such because the Cloud Digital Inspection Jacket, have considerably improved technical information sharing, effectivity, and person expertise, incomes his staff the distinguished Siemens Innovation Award.
Concurrently, Sam serves as an Adjunct Professor of Psychology at Tsinghua College and holds a Ph.D. in Engineering Psychology and a Grasp’s in Statistics from the College of Illinois at Urbana-Champaign.
You’ve an academic background in psychology and statistics, how did you transition to specializing in movies and machine studying?
My background in psychology and statistics truly served as a pure segue into the realm of machine studying and video-centric platforms. The examine of psychology sparked my fascination with the human thoughts and intelligence, notably the method of abilities studying and experience growth. In the meantime, statistics supplied the mathematical basis to discover synthetic neural networks, impressed by our organic mind.
In right this moment’s digital age, movies have emerged as a extra participating, interactive, and efficient studying medium. This shift is clear with platforms like YouTube and TikTok, the place customers, notably the youthful technology, make investments hours consuming and studying from video content material.
Nonetheless, the normal course of of making tutorial or how-to movies, particularly the enhancing half, is time-consuming and labor-intensive. A brief video spanning a couple of minutes might require hours of meticulous work. Recognizing this inefficiency and the potential to boost the educational expertise, my co-founders and I made a decision to harness the ability of synthetic intelligence (AI) and machine studying to expedite the how-to video creation course of.
Our AI-powered video platform can rework hours of laborious work into mere minutes, drastically enhancing effectivity with out compromising effectiveness. In essence, my educational grounding in understanding human cognition and the statistical fashions that mimic it helped pave the best way for this progressive enterprise.
You’ve a number of patents beneath your identify, what’s crucial one that you just labored on?
All my patents give attention to harnessing know-how to boost human efficiency. Throughout my tenure at Siemens, one notable venture concerned engaged on an answer for Professor Stephen Hawking. We developed an intuitive eye-typing enter technique to help people with ALS, much like Professor Hawking’s situation. This progressive work is now a part of a pending patent.
Nonetheless, essentially the most important patent I’ve contributed to is a current one: the Generative AI-Powered Know-How Administration Platform for Industrial and Manufacturing Organizations.
Here is a quick overview:
Our invention presents a cutting-edge generative AI answer particularly tailor-made for industrial and manufacturing organizations. It successfully captures, organizes, and disseminates each institutional and tribal information, intersecting fields like synthetic intelligence, machine studying, coaching and growth, and information administration methods.
Industrial and manufacturing sectors usually face immense challenges in capturing, organizing, and sharing important information. Excessive workers turnover charges, advanced processes, and the perpetual want for upskilling amplify these difficulties. Conventional information administration strategies are sometimes cumbersome, time-intensive, and lack flexibility, necessitating a extra superior answer.
Our generative AI answer employs proprietary algorithms and machine studying strategies to streamline the creation of video-based customary working procedures (SOPs), optimize workflows, and facilitate fast, environment friendly entry to info by way of AI-driven chat options. As a result of its adaptability and scalability, our answer is suited to a variety of producing contexts.
May you share the genesis story behind DeepHow?
Earlier than we launched DeepHow, I used to be working alongside our different founders, Patrik Matos da Silva and Wei-Liang Kao, at Siemens, driving quite a lot of digital innovation tasks in industrial and manufacturing sectors. Our journey took a giant leap after we joined the Techstars Mobility Accelerator in Detroit in 2018. The expertise was basically a boot camp, serving to us validate our concept, determine gaps, and join with potential buyers, companions, and mentors.
We noticed the worth in abilities and experiences that individuals had cultivated through the years however there was one problem- there wasn’t a very efficient option to seize and share this experience. We noticed how quickly know-how was advancing, and it occurred to us that the strategies we used for worker coaching hadn’t stored up. We had been nonetheless counting on outdated, time-consuming strategies that weren’t environment friendly and, frankly, weren’t participating sufficient.
I spotted there was a novel alternative to mix advances in AI and video know-how to fully change how we seize, construction, and share info. So we got down to construct DeepHow, a platform the place corporations can create superb coaching movies in-house and stay in management. To actualize this concept, we created an AI system referred to as “Stephanie”. Stephanie is the spine of our answer, capturing specialists’ know-how and making a information repository. It generates step-by-step, interactive how-to movies to hurry up the educational course of for brand new and fewer skilled staff.
By way of the usage of AI workflow indexing and segmentation, we have managed to create video content material ten instances quicker and enhance workforce efficiency by 25%.
We’ve come a great distance because the early days, however our mission continues to be the identical. We’re dedicated to serving to corporations leverage their wealth of institutional information and experience and allow their staff to repeatedly be taught and develop. It’s an exhilarating journey.
What are among the office challenges DeepHow is fixing?
Information Switch: In any office, transferring abilities and information, particularly from seasoned staff to new hires or much less skilled workers, might be fairly a problem. We’ve made it doable to seize and construction that information in a means that is easy to share, damaged down into segments and simpler to know.
Coaching Effectivity: Conventional coaching might be tedious, proper? Lengthy hours, exhausting to retain information- it isn’t at all times essentially the most environment friendly course of. With DeepHow, staff can be taught at their very own pace and in a means that’s higher tailor-made to their very own distinctive studying type. It’s our purpose to make coaching painless and pleasurable.
Abilities Hole: Generally, determining the place your groups’ abilities gaps are can really feel like looking for a needle in a haystack. That’s one other factor that we may also help with. Our platform makes use of analytics to point out you the place there’s a hole in coaching and allows coaching groups to bridge that by creating the precise content material they want.
Outdated Coaching Supplies: Issues change quick, don’t they? Requirements and procedures, they’re all consistently evolving. Properly, we be sure that your coaching supplies are by no means left behind. Enhancing and updating is fast and painless, and having the ability to share these updates throughout completely different areas and shirts with a easy abilities task makes certain that nobody is left with out essentially the most up-to-date info.
On-Demand Studying: Comfort is king! Everybody desires to have entry to what they want, after they want it. That’s the philosophy behind DeepHow. We imagine that coaching should not be a scheduled occasion that disrupts your complete day, however a versatile useful resource that’s there whenever you want it. Being confined by a spot and time isn’t ideally suited. Must be taught one thing particular, proper now? Search and watch. It couldn’t be simpler.
Boosting Worker Engagement: Everyone knows that coaching can typically be, nicely, not essentially the most thrilling factor. But it surely completely doesn’t should be this fashion. DeepHow permits creators room to be inventive. Studying ought to be a enjoyable, participating and pleasurable expertise.
Fostering Communication: Communication might be tough, particularly when coping with a fancy course of or process. Our platform makes communication less complicated by enabling step-by-step guides that permit staff to simply digest and perceive the duty at hand, selling clear and constant messaging throughout the board. Our platform additionally understands, interprets, and transcribes in practically 50 languages and counting. This function alone has confirmed to be one of the vital worthwhile instruments many corporations possess. Permitting somebody to be taught of their native language ensures higher understanding and boosts morale.
How does DeepHow allow enterprises to create an adaptive coaching program?
Let’s take into account the normal coaching atmosphere. You’ve received static materials, inflexible schedules, and a one-size-fits-all strategy. Now, these strategies don’t keep in mind that everybody learns in a different way and at a special tempo. They don’t seem to be scalable or versatile to accommodate the quickly altering panorama or particular person worker progress. These are important ache factors for any enterprise, proper?
That’s precisely the place DeepHow steps in. We provide help to flip the script on these points. We allow companies to develop agile coaching applications which might be dynamic, customized, and extremely aware of enterprise wants and worker studying patterns.
Our platform captures professional information in easy-to-follow, video-based studying modules. However we don’t cease there. We harness the ability of AI to investigate staff’ interactions with these fashions, enabling deeper perception into the place your abilities gaps stay. It’s about turning weaknesses into strengths and capitalizing on particular person areas of experience to foster a steady studying tradition.
What position does DeepHow play in rising office security?
Security is such a important side of any office, but it’s usually tough to get it proper, resulting in unlucky accidents and rules violations. That is sadly true in industries like manufacturing, building, or healthcare, the place even a small lapse can have important penalties.
So the place does DeepHow match into this image? Properly, we’re obsessed with guaranteeing that security practices are clearly understood and constantly carried out throughout the board.
We do that by offering a platform the place corporations can simply seize and share professional information on security protocols. As an alternative of the old-school, hard-to-follow manuals, we provide interactive, step-by-step video guides. They’re easy, straightforward to grasp, and most significantly, accessible anytime, anyplace. This implies staff by no means have an excuse to not keep updated with the most recent security protocols. Security ought to at all times be a high precedence and everybody deserves to really feel secure at work.
How is Generative AI used to allow this to occur?
On the coronary heart of our Generative AI-powered know-how administration platform, “Maven,” lies a collection of progressive capabilities aimed toward revolutionizing the best way industrial and manufacturing organizations seize, handle, and share their institutional and tribal information. Maven employs proprietary algorithms and superior machine studying strategies to simplify and improve quite a lot of processes:
- Streamlined Video SOP Creation: Utilizing our distinctive Generative AI algorithms, Maven assists within the computerized technology of video taking pictures guides and narration scripts. This facilitates the creation of high-quality video SOPs with consistency, setting a brand new business customary.
- Environment friendly Workflow Optimization: By leveraging superior machine studying strategies, Maven’s workflow visualization instruments allow customers to simplify advanced duties, thus selling productiveness by means of user-friendly interfaces and good purposes of AI.
- Strategic Information Mapping: Maven’s AI algorithms assist organizations map essential know-how, determine information gaps, and uncover important content material alternatives. This leads to the event of focused coaching supplies uniquely tailor-made to the wants of a talented workforce.
- AI-Enhanced Chat Function: Powered by modern pure language processing algorithms, Maven’s AI Chat allows customers to entry essential info rapidly and effectively utilizing pure language queries.
- Multimodal Content material Technology: In conditions the place a written SOP is unavailable, Maven can analyze video content material and generate multimodal content material like step-by-step video SOPs, textual content SOPs, and workflow diagrams, thereby streamlining the content material creation course of.
By marrying superior Generative AI with the most recent information administration methods, Maven provides organizations a novel instrument to harness their expert workforce’s potential, driving steady enchancment and innovation.
Are there different kinds of machine studying algorithms which might be used?
Certainly, DeepHow leverages a spread of refined machine studying algorithms and AI strategies throughout the realms of Pure Language Processing (NLP) and Laptop Imaginative and prescient. These strategies, each supervised and unsupervised, underpin our proprietary, domain-specific AI know-how, which has been educated and optimized for the economic and manufacturing sector. Key areas of utility embrace:
1) Workflow Segmentation: We make the most of machine studying algorithms to extract important info and steps from advanced, unstructured process demonstrations captured in movies. This allows us to interrupt down advanced procedures into manageable, teachable steps.
2) Multimodal Step Embedding: By modeling an ‘exercise genome’, we’re capable of reconfigure instruction and workflow steerage to higher swimsuit particular operational contexts.
3) Cross-Modality Retrieval: We use superior in-video search strategies to facilitate multi-language, skills-based content material retrieval. This permits customers to entry related info with better effectivity and precision.
4) Know-How Mapping: We assemble a information graph that visually represents a company’s core competencies. This mapping permits corporations to determine their information belongings clearly, enabling more practical upskilling and coaching methods.
These superior machine studying strategies, mixed with our give attention to industrial and manufacturing providers, permit us to supply a complete answer to the distinctive challenges confronted by organizations in these sectors.
For corporations that want to get began, what’s the method?
We’ve designed our platform with simplicity in thoughts, so onboarding your organization doesn’t should be advanced. In reality, greater than 80+ enterprise and SMB clients have efficiently deployed our options to over 400 websites in 24 nations throughout 6 continents.
First, our groups will meet and have a dialog about your organization’s particular wants and ache factors. We wish to perceive your targets, the coaching challenges you’re dealing with, the sort of abilities your workforce wants – the entire image.
Subsequent, we information you thru the method of capturing your specialists’ information. This may be about any course of or ability that’s essential to your organization. Our staff will help you in creating these step-by-step video guides utilizing DeepHow’s intuitive instruments.
Our staff is there to help you each step of the best way, from the preliminary setup to the continued optimization of your coaching program. We’re right here to kind a partnership with you and improve your workforce’s abilities and effectivity. Merely go to DeepHow.com to get began.
Is there the rest that you just want to share about DeepHow?
On the coronary heart of DeepHow is a transparent, compelling mission: we goal to empower each expert employee to develop into an professional. We try to make information switch and coaching seamless, participating, and cost-effective, harnessing the transformative energy of AI. We firmly imagine that know-how ought to increase human capabilities, not exchange them. This precept guides all the pieces we do.
In our quickly evolving technological panorama, this mission is extra related than ever. The shift in the direction of digital transformation and Trade 4.0 has modernized manufacturing, introducing an array of superior applied sciences. These improvements have considerably altered job necessities, demanding employees to accumulate new technical abilities to function, keep, and optimize these refined machines. The tempo of change is so fast that conventional coaching approaches battle to maintain up, resulting in an ever-widening abilities hole.
Our goal is to deal with this problem head-on, empowering employees to ‘construct again higher’ by reskilling for the factories of tomorrow. Excessive ranges of automation imply there’s much less want for guide labor; as an alternative, the main focus shifts to leveraging employees’ experience and instinct in working superior technological methods.
Factories have developed considerably over the previous decade, with the combination of robotics, cobotics, and analytic applied sciences that regularly optimize output and decrease waste. To handle these applied sciences, an upskilled workforce is important.
DeepHow gives a contemporary coaching methodology, enabling producers to draw expertise, fill entry-level positions, and progressively upskill employees for superior roles throughout manufacturing, logistics, and planning. With an emphasis on up to date, participating coaching, we’re serving to to shift the notion of producing from a dead-end profession to a dynamic, technology-driven area with limitless prospects.
Thanks for the nice interview, readers who want to be taught extra ought to go to DeepHow.
