Saying Microsoft’s AI Buyer Commitments

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AI is creating unparalleled alternatives for companies of each measurement and throughout each business. We’re seeing our clients embrace AI providers to drive innovation, improve productiveness and resolve important issues for humanity, similar to the event of breakthrough medical cures and new methods to satisfy the challenges of local weather change.

On the similar time, there are official considerations concerning the energy of the expertise and the potential for it for use to trigger hurt reasonably than advantages. It’s not stunning, on this context, that governments around the globe are taking a look at how present legal guidelines and laws could be utilized to AI and are contemplating what new authorized frameworks could also be wanted. Guaranteeing the suitable guardrails for the accountable use of AI won’t be restricted to expertise corporations and governments: each group that creates or makes use of AI methods might want to develop and implement its personal governance methods. That’s why right this moment we’re saying three AI Buyer Commitments to help our clients on their accountable AI journey.

AI customer commitments graphic

First, we are going to share what we’re studying about creating and deploying AI responsibly and help you in studying do the identical. Microsoft has been on a accountable AI journey since 2017, harnessing the talents of practically 350 engineers, attorneys and coverage specialists devoted to implementing a sturdy governance course of that guides the design, improvement and deployment of AI in protected, safe and clear methods. Extra particularly we’re:

  • Sharing experience: We’re dedicated to sharing this data and experience with you by publishing the important thing paperwork we developed throughout this course of so to study from our experiences. These embrace our Accountable AI Customary, AI Impression Evaluation Template, AI Impression Evaluation Information, Transparency Notes, and detailed primers on the implementation of our accountable AI by design strategy.
  • Offering coaching curriculum: We may also share the work we’re doing to construct a observe and tradition of accountable AI at Microsoft, together with key elements of the curriculum that we use to coach Microsoft workers.
  • Creating devoted assets: We’ll spend money on devoted assets and experience in areas around the globe to answer your questions on deploying and utilizing AI responsibly.

Second, we’re creating an AI Assurance Program that will help you make sure that the AI purposes you deploy on our platforms meet the authorized and regulatory necessities for accountable AI. This program will embrace the next components:

  • Regulator engagement assist: Now we have in depth expertise serving to clients within the public sector and extremely regulated industries handle the spectrum of regulatory points that come up when coping with using data expertise. For instance, within the international monetary providers business, we labored intently for plenty of years with each clients and regulators to make sure that this business may pursue digital transformation on the cloud whereas complying with its regulatory obligations. One studying from this expertise has been the business’s requirement that monetary establishments confirm buyer identities, set up threat profiles and monitor transactions to assist detect suspicious exercise, the “know your buyer” necessities. We imagine that this strategy can apply to AI in what we’re calling “KY3C,” an strategy that creates sure obligations to know one’s cloud, one’s clients and one’s content material. We need to work with you to use KY3C as a part of our AI Assurance Program.

Know Your Customer graphic

  • Danger framework implementation: We’ll attest to how we’re implementing the AI Danger Administration Framework lately printed by the U.S. Nationwide Institute of Requirements and Expertise (NIST) and can share our expertise partaking with NIST’s essential ongoing work on this space.
  • Buyer councils: We’ll convey clients collectively in buyer councils to listen to their views on how we are able to ship essentially the most related and compliant AI expertise and instruments.
  • Regulatory advocacy: Lastly, we’ll play an energetic function in partaking with governments to advertise efficient and interoperable AI regulation. The lately launched Microsoft blueprint for AI governance presents our proposals to governments and different stakeholders for acceptable regulatory frameworks for AI. Now we have made obtainable a presentation of this blueprint by Microsoft Vice Chair and President Brad Smith and a white paper discussing it intimately.

Third, we are going to assist you as you implement your personal AI methods responsibly, and we are going to develop accountable AI applications for our associate ecosystem.

  • Devoted assets: We’ll create a devoted staff of AI authorized and regulatory specialists in areas around the globe as a useful resource so that you can assist your implementation of accountable AI governance methods in your companies.
  • Companion assist: Lots of our companions have already created complete practices to assist clients consider, take a look at, undertake and commercialize AI options, together with creating their very own accountable AI methods. We’re launching a program with chosen companions to leverage this experience to help our mutual clients in deploying their very own accountable AI methods. At present we are able to announce that PwC and EY are our launch companions for this thrilling program.

In the end, we all know that these commitments are solely the beginning, and we must construct on them as each the expertise and regulatory circumstances evolve. However we’re additionally excited by this chance to associate extra intently with our clients as we proceed on the accountable AI journey collectively.

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